Do you ever check your junk mail folder? Have you found your emails from Blackboard there? This is where many Blackboard emails end up. If this is happening to you, you just need to tell Outlook that this isn't junk mail.
There are a couple ways this can be accomplished, but I'm going to show you how to make sure any email from Blackboard comes to your inbox and not your junk folder.
- Open Outlook
- Click the Tools menu
- Slide down and click Options
- From the Preferences tab, click the Junk E-mail button
- Now click the Safe Sender tab
- Click the Add button
- Type in @kctcs.edu
- Click the OK button (this is on the screen where you entered the @kctcs.edu)
- Click the OK button on the Safe Senders tab
- Click the OK button on the Options screen
